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Give us a call today! (210) 642-9373

Bernal Home Inspections
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Privacy Policy

Effective Date: August 28, 2026


Bernal Home Inspections (“Bernal Home Inspections,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit BernalHomeInspections.com or communicate with us regarding our home inspection services.


By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Request a home inspection quote.
  • Schedule or inquire about an inspection.
  • Submit a contact form.
  • Call or text our business.
  • Communicate with us by email.
  • Request additional inspection services.
  • Provide information necessary to perform an inspection.
  • Otherwise communicate with Bernal Home Inspections.

Depending on how you interact with us, information we collect may include:

  • Name
  • Property address
  • Email address
  • Telephone number
  • Preferred inspection date or scheduling information
  • Information about the property being inspected
  • Information you provide regarding your inspection needs or concerns
  • Billing or payment information when applicable
  • Any other information you voluntarily provide to us

We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general information about how you interact with our website.


2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests.
  • Provide quotes and information about our services.
  • Schedule and coordinate home inspections.
  • Perform contracted inspection services.
  • Communicate with you before, during, and after an inspection.
  • Provide inspection reports and related services.
  • Process payments and maintain business records.
  • Improve our website, services, and customer experience.
  • Respond to customer service requests.
  • Send service-related communications.
  • Maintain the security and functionality of our website.
  • Comply with applicable laws, regulations, legal processes, or lawful requests.

We do not collect more personal information than reasonably necessary for the purposes described above.


3. Phone Calls and Text Messages

If you provide your telephone number to Bernal Home Inspections, we may use it to communicate with you regarding your inquiry, quote, scheduled inspection, inspection services, appointment changes, reports, or other business-related matters.

Where applicable, you may receive text messages related to your request or services.

Text Message Opt-Out: You may opt out of receiving text messages from Bernal Home Inspections at any time by replying STOP to any text message you receive from us. After you send STOP, you will receive a confirmation message, and no further text messages will be sent unless you subsequently request to receive them again.

For additional information or assistance, reply HELP to any text message from us or contact Bernal Home Inspections directly at 210-642-9373 or bernalhomeinspections@gmail.com.

Message and data rates may apply. Message frequency may vary.

Opting out of text messages does not prevent you from contacting Bernal Home Inspections by phone or email, and you may continue to receive communications that are necessary to provide services you have requested, where permitted by applicable law.


4. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, understand website traffic, improve functionality, and understand how visitors interact with our website.

Cookies are small files or pieces of information stored by your web browser that may allow a website or service to recognize your device or remember certain information about your visit. (Federal Trade Commission)

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.


5. Analytics and Advertising

We may use third-party services to help us understand website traffic, measure advertising effectiveness, generate leads, and promote our services.

These services may include analytics, advertising, call-tracking, scheduling, website-hosting, or similar technologies.

Third-party providers may collect information about your interaction with our website or advertisements in accordance with their own privacy policies and terms.

For example, if you interact with an advertisement or third-party service that directs you to our website, that third party may collect information about your interaction with the advertisement or website.

We do not sell your personal information as a standalone product or business asset.


6. Third-Party Service Providers

We may use third-party companies and service providers to help operate our business and provide services to you. These providers may assist with functions such as:

  • Website hosting and maintenance
  • Online scheduling
  • Inspection reporting
  • Payment processing
  • Customer communications
  • Email and text messaging
  • Advertising and lead generation
  • Website analytics
  • Information technology and security

These providers may have access to personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Third-party services may maintain their own privacy policies governing information they collect or process. When you interact directly with a third-party service, that service’s privacy policy may apply. (Federal Trade Commission)


7. Information Sharing

Bernal Home Inspections does not sell your personal information.

We may disclose personal information when reasonably necessary to:

● Provide requested services.

● Schedule and coordinate inspections.

● Process payments.

● Maintain inspection and business records.

● Operate and maintain our website and business systems.

● Use service providers that assist us with legitimate business functions.

● Comply with applicable laws, regulations, legal processes, or lawful requests.

● Respond to subpoenas, court orders, or other legal requirements.

● Protect the rights, property, or safety of Bernal Home Inspections, our customers, or others.

● Prevent fraud, abuse, or unauthorized activity.

● Protect the security and integrity of our website and systems.


SMS and Mobile Information

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes.


Text messaging originator opt-in data, SMS consent, and information associated with a consumer’s consent to receive text messages will not be sold, shared, transferred, or disclosed to any third parties or affiliates for marketing or promotional purposes, and will not be shared with any third party for any purpose unrelated to providing the requested messaging service. This information will not be shared with third parties even if the consumer provides additional consent to such sharing.


Your SMS consent applies only to Bernal Home Inspections and is not transferable or assignable to another company, organization, or marketing partner.


We do not use SMS opt-in information to create or contribute to third-party marketing lists.


8. Information Security

We take reasonable measures to protect the personal information we maintain from unauthorized access, use, alteration, or disclosure.

However, no website, electronic communication, computer system, or method of transmitting information over the Internet can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through ordinary website forms, email, or text messages unless specifically requested and appropriate for the service being provided.


9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and inspection records, comply with legal or regulatory obligations, resolve disputes, enforce agreements, and otherwise conduct legitimate business activities.

When information is no longer reasonably necessary, we may delete, destroy, or anonymize it in accordance with our business practices and applicable law.


10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information.

Texas residents may have privacy rights under applicable Texas law. The Texas Data Privacy and Security Act provides certain consumers with rights concerning their personal data, including rights to access, correct, delete, and opt out of certain processing activities when the Act applies. (Texas Attorney General)

Because the applicability of specific privacy laws depends on factors including the type of business, information collected, and circumstances of processing, not every right necessarily applies to every individual or situation.

To submit a privacy-related request, contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests.


11. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us through our website, please contact us so that we can take appropriate steps.


12. Links to Other Websites

Our website may contain links to third-party websites, including websites belonging to service providers, professional organizations, social media platforms, or other businesses.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.


13. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, applicable laws, or third-party services.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the most current version.


15. Contact Us

If you have questions about this Privacy Policy, want to request access to or deletion of applicable personal information, or have another privacy-related concern, please contact:


Bernal Home Inspections
Justin Bernal
Phone: 210-642-9373
Email: bernalhomeinspections@gmail.com
Website: BernalHomeInspections.com


16. Disclaimer

This Privacy Policy is intended to provide general information regarding Bernal Home Inspections’ privacy practices. It is not intended to create contractual rights or obligations beyond those required by applicable law.

Privacy laws and regulations can change, and the applicability of specific laws may depend on the size of the business, the information collected, and the services or technologies used.

If you require legal advice regarding privacy-law compliance, you should consult a qualified attorney.


Last Updated: August 28, 2026

  • Home
  • Services
  • Service Areas
  • Pricing And Add-Ons
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  • FAQ
  • Privacy Policy
  • Contact Us

Bernal Home Inspections

210-642-9373

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